Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you the services.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Bolt In handles returns and process refunds in accordance with the Australian Consumer Protection legislation, we do not issue refunds if you change your mind or make an incorrect decision.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your return will be processed, and a credit will be applied to your account(email).

Sale Items (If Applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We replace items if they are defective or damaged. If you want to exchange other items, send us an email at sales@boltin.com.au with your order number and send your item to: GOLD COAST BOLT IN @ 4/142 Siganto Drive, Helensvale, 4212.

Shipping

To return your product, please send it to 4/142 Siganto Drive, Helensvale, 4212.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund credit, the cost of return shipping will be deducted from your refund.

We suggest using a trackable shipping service or purchasing shipping insurance whenever you can. We can’t guarantee that we will receive your returned item.